Privacy Policy
Your privacy is very important to us. This policy explains how Luxgravia.com collects, uses, and protects your personal information when you use our website. By using our services, you agree to the terms of this policy.
1. Information We Collect
We collect information to process your orders, improve your experience, and communicate with you. This includes:
Personal Information: When you make a purchase or create an account, we collect information like your name, email address, shipping address, phone number, and payment details.
Non-Personal Information: We also automatically collect data about your visit, such as your IP address, browser type, operating system, and the pages you view. This helps us understand how customers use our site and allows us to make improvements.
Cookies: We use cookies to remember your preferences, track your shopping cart, and personalize your experience. You can disable cookies in your browser settings, but some features of our website may not work correctly.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment: To process your purchases, ship your products, and provide customer support.
Communication: To send you updates about your order, respond to your inquiries, and, if you’ve opted in, send you marketing emails about new products or promotions.
Website Improvement: To analyze user behavior and improve our website’s functionality, design, and product offerings.
Security: To protect against fraud and ensure the security of our website and your data.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information with trusted third parties who help us operate our business, such as:
Payment Processors: To securely process your payments.
Shipping Carriers: To deliver your orders.
Service Providers: Companies that help us with website hosting, data analysis, and marketing campaigns.
These third parties are obligated to protect your information and can only use it for the specific services they provide to us. We may also disclose your information if required by law or to protect our rights or the safety of others.
4. Data Security
We are committed to protecting your data. We use a variety of security measures, including encryption and secure servers, to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices and Rights
You have control over your information:
Account Information: You can access and update your personal information by logging into your account.
Email Marketing: You can opt out of our marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email.
Access and Deletion: You have the right to request access to the personal information we hold about you and ask for it to be deleted.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date” at the top. We encourage you to review this policy periodically.