🚚 Shipping Policy – LuxGravia
NOTE: This Shipping Policy is only applicable to orders placed within India.
⏱️ Order Processing Time
- 100% of orders are shipped from our warehouse within 1–2 business days.
- Orders placed on weekends or holidays are dispatched on the next working day (usually Monday).
📦 Estimated Delivery Time
🚀 Fast Shipping
- Gujarat/HR(GGN): 3–4 business days after dispatch
- Other States: 4–6 business days after dispatch
📭 Flat Shipping
- Gujarat: 5–6 business days after dispatch
- Other States: 6–8 business days after dispatch
🔍 Order Tracking
Once your order is shipped, you will receive an email with your tracking number and a link to the courier’s tracking page.
If you do not receive the tracking email, please contact our support team:
📧 Email: trendy.nest068@gmail.com
📱 Phone: +91 78140 94068
💸 Delivery Charges
Shipping costs are calculated based on your delivery location.
Please refer to your Order Summary at checkout to view applicable shipping charges.
❗ Failed Delivery / Return to Sender
If the package cannot be delivered due to:
- Incorrect or incomplete shipping address
- Unavailability of the recipient
- Refusal to accept the parcel
The shipment will be returned to our warehouse at the customer’s expense. This will include:
- Original shipping charges
- Return shipping charges
These will be deducted from your refund amount.
🚚 Our Delivery Partners
We work with trusted delivery carriers across India, including:
DTDC, Delhivery, Xpressbees, Shadowfax, Ekart, India Post, ATS, Mahavir Courier, BlueDart, Shree Maruti, and 30 more.
📦 Upon Delivery
Please inspect your package upon receipt. If the package appears:
- Damaged, or
- Incomplete
You must either:
- Refuse delivery, or
- Sign as “Damaged” and immediately contact our support team on the same day.
🏦 Bank Holidays
No deliveries are made on national or bank holidays. Orders will be delivered on the next working day.
🏠 Contact Information
LuxGravia – Customer Support
📧 Email: trendy.nest068@gmail.com
📱 Phone: +91 78140 94068
🕘 Support Hours: Monday to Saturday, 9:00 AM – 7:00 PM
